Category
Written Communication
October 16, 2012 ·
RKJ ·
Advice, Anecdotes, Blog, Customer Relationships, Education, Ethics, Human Resources, Interoffice Relationships, Loyalty, Main, Management-Employee Relationships, Manners, Non-verbal Communication, Professional Courtesy, Vendor Relationships, Written Communication ·
1 Comment
Unexpected words of thanks, acknowledgement, or “thinking of you” messages are simple, memorable, and gracious ways to stand out from the crowd in our highly competitive world. Developing a habit of sending these types of notes is an important element of exceptional customer service. (Read more)
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April 9, 2012 ·
RKJ ·
Advice, Anecdotes, Blog, Education, Ethics, Human Resources, Humor, Interoffice Relationships, Main, Management-Employee Relationships, Manners, Professional Courtesy, Vendor Relationships, Written Communication ·
1 Comment
I learned to read with the affable assistance of Dick, Jane, Sally. People don’t seem to take the time to read anymore. (Read more)
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January 23, 2012 ·
Virginia ·
Anecdotes, Blog, Education, Main, Mass Media, Non-verbal Communication, Professional Courtesy, Verbal Communication, Written Communication ·
0 Comments
As someone who makes his living being “creative,” throughout the years I have continued to stretch and challenge my creative muscles (and sometimes my physiological ones) by pursuing my childhood love of performing on stage. (Read more)
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November 21, 2011 ·
Virginia ·
Blog, Education, Ethics, Human Resources, Interoffice Relationships, Main, Manners, Mass Media, Professional Courtesy, Verbal Communication, Written Communication ·
8 Comments
Encourage a more chivalrous workplace but, in my view, scores of divergent issues fall under the umbrella where professional courtesy reigns. (Read more)
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November 8, 2011 ·
Virginia ·
Anecdotes, Blog, Customer Relationships, Education, Ethics, Loyalty, Main, Manners, Professional Courtesy, Public Relations, Vendor Relationships, Verbal Communication, Written Communication ·
2 Comments
We all have our mentors—those who inspire us in business and, in some extraordinary cases, to simply be better people in and out of the board room. (Read more)
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