Category
Vendor Relationships
October 16, 2012 ·
RKJ ·
Advice, Anecdotes, Blog, Customer Relationships, Education, Ethics, Human Resources, Interoffice Relationships, Loyalty, Main, Management-Employee Relationships, Manners, Non-verbal Communication, Professional Courtesy, Vendor Relationships, Written Communication ·
1 Comment
Unexpected words of thanks, acknowledgement, or “thinking of you” messages are simple, memorable, and gracious ways to stand out from the crowd in our highly competitive world. Developing a habit of sending these types of notes is an important element of exceptional customer service. (Read more)
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August 4, 2012 ·
RKJ ·
Advice, Blog, Customer Relationships, Education, Employee Morale, Ethics, Human Resources, Interoffice Relationships, Legal, Loyalty, Main, Management-Employee Relationships, Manners, Professional Courtesy, Vendor Relationships, Verbal Communication ·
1 Comment
Consider this: the feeling of importance comes from positive interactions. Positive interactions stem from professional courtesy. Professional courtesy is learned through role models and mentors. People are inspired to mentor because they understand their protégées share an importance as they influence the future of the business world. (Read more)
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April 9, 2012 ·
RKJ ·
Advice, Anecdotes, Blog, Education, Ethics, Human Resources, Humor, Interoffice Relationships, Main, Management-Employee Relationships, Manners, Professional Courtesy, Vendor Relationships, Written Communication ·
1 Comment
I learned to read with the affable assistance of Dick, Jane, Sally. People don’t seem to take the time to read anymore. (Read more)
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November 8, 2011 ·
Virginia ·
Anecdotes, Blog, Customer Relationships, Education, Ethics, Loyalty, Main, Manners, Professional Courtesy, Public Relations, Vendor Relationships, Verbal Communication, Written Communication ·
2 Comments
We all have our mentors—those who inspire us in business and, in some extraordinary cases, to simply be better people in and out of the board room. (Read more)
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