Category
Human Resources
October 16, 2012 ·
RKJ ·
Advice, Anecdotes, Blog, Customer Relationships, Education, Ethics, Human Resources, Interoffice Relationships, Loyalty, Main, Management-Employee Relationships, Manners, Non-verbal Communication, Professional Courtesy, Vendor Relationships, Written Communication ·
1 Comment
Unexpected words of thanks, acknowledgement, or “thinking of you” messages are simple, memorable, and gracious ways to stand out from the crowd in our highly competitive world. Developing a habit of sending these types of notes is an important element of exceptional customer service. (Read more)
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August 4, 2012 ·
RKJ ·
Advice, Blog, Customer Relationships, Education, Employee Morale, Ethics, Human Resources, Interoffice Relationships, Legal, Loyalty, Main, Management-Employee Relationships, Manners, Professional Courtesy, Vendor Relationships, Verbal Communication ·
1 Comment
Consider this: the feeling of importance comes from positive interactions. Positive interactions stem from professional courtesy. Professional courtesy is learned through role models and mentors. People are inspired to mentor because they understand their protégées share an importance as they influence the future of the business world. (Read more)
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May 18, 2012 ·
Virginia ·
Anecdotes, Blog, Ethics, Human Resources, Loyalty, Main, Manners, Mass Media, Professional Courtesy ·
7 Comments
There are some folks who think the decline in professional courtesy is simply a windmill, I know it’s a giant ready to devour our professional lives. (Read more)
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April 17, 2012 ·
RKJ ·
Anecdotes, Blog, Education, Gen-Y, Human Resources, Humor, Interoffice Relationships, Main, Management-Employee Relationships, Manners, Mass Media, Non-verbal Communication, Professional Courtesy, Uncategorized, Youth ·
0 Comments
The basic tenant of my professional-courtesy initiative, Rediscover Courtesy.org, is simply to make people think before opening their mouths, ignoring a phone message, “responding to all” (gasp!) and/or “tweeting.” (Read more)
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April 9, 2012 ·
RKJ ·
Advice, Anecdotes, Blog, Education, Ethics, Human Resources, Humor, Interoffice Relationships, Main, Management-Employee Relationships, Manners, Professional Courtesy, Vendor Relationships, Written Communication ·
1 Comment
I learned to read with the affable assistance of Dick, Jane, Sally. People don’t seem to take the time to read anymore. (Read more)
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April 2, 2012 ·
RKJ ·
Anecdotes, Blog, Employee Morale, Ethics, Gen-Y, Human Resources, Humor, Loyalty, Main, Management-Employee Relationships, Manners, Professional Courtesy, Uncategorized, Youth ·
0 Comments
If you are a manager or human resources specialist and you think you’ve seen it all, I offer you the tale of Flea Girl to debunk that somewhat naïve theory. Like it or not, the “best” is most likely yet to come. (Read more)
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December 12, 2011 ·
Virginia ·
Advice, Anecdotes, Blog, Customer Relationships, Education, Gen-Y, Human Resources, Humor, Interoffice Relationships, Loyalty, Main, Management-Employee Relationships, Manners, Professional Courtesy, Verbal Communication ·
14 Comments
What’s more: who among my generation has the courage to look into the mirror of their past and face the reality of themselves as a professional neophyte? (Read more)
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December 4, 2011 ·
Virginia ·
Advice, Anecdotes, Blog, Education, Gen-Y, Human Resources, Humor, Loyalty, Main, Management-Employee Relationships, Manners, Parenting, Professional Courtesy, Youth ·
4 Comments
Warning: if you are part of “Gen-Y,” I am giving you proper notice: you’re about to be devoured. (Read more)
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November 21, 2011 ·
Virginia ·
Blog, Education, Ethics, Human Resources, Interoffice Relationships, Main, Manners, Mass Media, Professional Courtesy, Verbal Communication, Written Communication ·
8 Comments
Encourage a more chivalrous workplace but, in my view, scores of divergent issues fall under the umbrella where professional courtesy reigns. (Read more)
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