Category
Ethics
October 16, 2012 ·
RKJ ·
Advice, Anecdotes, Blog, Customer Relationships, Education, Ethics, Human Resources, Interoffice Relationships, Loyalty, Main, Management-Employee Relationships, Manners, Non-verbal Communication, Professional Courtesy, Vendor Relationships, Written Communication ·
1 Comment
Unexpected words of thanks, acknowledgement, or “thinking of you” messages are simple, memorable, and gracious ways to stand out from the crowd in our highly competitive world. Developing a habit of sending these types of notes is an important element of exceptional customer service. (Read more)
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August 4, 2012 ·
RKJ ·
Advice, Blog, Customer Relationships, Education, Employee Morale, Ethics, Human Resources, Interoffice Relationships, Legal, Loyalty, Main, Management-Employee Relationships, Manners, Professional Courtesy, Vendor Relationships, Verbal Communication ·
1 Comment
Consider this: the feeling of importance comes from positive interactions. Positive interactions stem from professional courtesy. Professional courtesy is learned through role models and mentors. People are inspired to mentor because they understand their protégées share an importance as they influence the future of the business world. (Read more)
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May 18, 2012 ·
Virginia ·
Anecdotes, Blog, Ethics, Human Resources, Loyalty, Main, Manners, Mass Media, Professional Courtesy ·
7 Comments
There are some folks who think the decline in professional courtesy is simply a windmill, I know it’s a giant ready to devour our professional lives. (Read more)
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May 2, 2012 ·
Virginia ·
Advice, Anecdotes, Customer Relationships, Education, Ethics, Interoffice Relationships, Main, Management-Employee Relationships, Professional Courtesy, Verbal Communication ·
0 Comments
More than “please” and “thank you,” professional courtesy is seen in the way we teach, learn, listen, and respond. (Read more)
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April 9, 2012 ·
RKJ ·
Advice, Anecdotes, Blog, Education, Ethics, Human Resources, Humor, Interoffice Relationships, Main, Management-Employee Relationships, Manners, Professional Courtesy, Vendor Relationships, Written Communication ·
1 Comment
I learned to read with the affable assistance of Dick, Jane, Sally. People don’t seem to take the time to read anymore. (Read more)
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April 2, 2012 ·
RKJ ·
Anecdotes, Blog, Employee Morale, Ethics, Gen-Y, Human Resources, Humor, Loyalty, Main, Management-Employee Relationships, Manners, Professional Courtesy, Uncategorized, Youth ·
0 Comments
If you are a manager or human resources specialist and you think you’ve seen it all, I offer you the tale of Flea Girl to debunk that somewhat naïve theory. Like it or not, the “best” is most likely yet to come. (Read more)
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February 19, 2012 ·
RKJ ·
Advice, Anecdotes, Blog, Ethics, Legal, Main, Parenting, Philanthropy, Professional Courtesy ·
13 Comments
The one about the family who profoundly impacted RKJ’s views on parenting, philanthropy, social responsibility, compassion and mortality to name just a few. (Read more)
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February 6, 2012 ·
Virginia ·
Anecdotes, Blog, Ethics, Humor, Loyalty, Main, Manners, Politics, Professional Courtesy, Public Relations, Uncategorized, Verbal Communication ·
3 Comments
Professional courtesy in politics?
Yeah, right.
But then again—why not? (Read more)
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November 21, 2011 ·
Virginia ·
Blog, Education, Ethics, Human Resources, Interoffice Relationships, Main, Manners, Mass Media, Professional Courtesy, Verbal Communication, Written Communication ·
8 Comments
Encourage a more chivalrous workplace but, in my view, scores of divergent issues fall under the umbrella where professional courtesy reigns. (Read more)
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November 8, 2011 ·
Virginia ·
Anecdotes, Blog, Customer Relationships, Education, Ethics, Loyalty, Main, Manners, Professional Courtesy, Public Relations, Vendor Relationships, Verbal Communication, Written Communication ·
2 Comments
We all have our mentors—those who inspire us in business and, in some extraordinary cases, to simply be better people in and out of the board room. (Read more)
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October 21, 2011 ·
RKJ ·
Anecdotes, Blog, Ethics, Humor, Main, Manners, Mass Media, Press Use, Professional Courtesy ·
14 Comments
Call me old fashioned but I still believe in the concept of common courtesy in all situations—family, personal and professional. (Read more)
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